Privacy
Privacy Policy
This page explains how Make My Home Energy Efficient handles information when you use this website, submit an enquiry, or use the property tools.
Last reviewed: 18 June 2026
Information we collect
We only ask for information that helps us respond to your enquiry or provide an advisory property result.
- Name, email address and telephone number if you submit the contact form.
- Property type, service interest and message details submitted by you.
- Postcode, address or certificate details entered into the property tools.
- Publicly available Energy Performance Certificate Register data where a matching record is found.
How we use information
Information is used to respond to enquiries, provide advisory outputs and improve the service.
- To reply to your enquiry and arrange requested services.
- To generate advisory property analysis using public Energy Performance Certificate data and information you provide.
- To maintain website security, reliability and service quality.
- To keep records of enquiries where needed for business administration.
Property tools
The Smart Property Energy Tool and Return On Investment Calculator are advisory tools.
Tool results may use public Energy Performance Certificate Register records where available. The tools do not create a new official Energy Performance Certificate, do not provide legal advice, do not provide financial advice, and do not approve exemptions.
Sharing information
We do not sell your personal information.
Information may be handled by service providers used to run the website, send email, host the website or provide third-party services you choose to load, such as Google Maps. We only use these services where needed to operate the website and respond to enquiries.
Your rights
You can ask us about the personal information we hold about you.
To request access, correction or deletion of your personal information, email info@makemyhomeenergyefficient.com.